Part of the reason our church decided to purchase materials from General Steel for the new facility was our naivety regarding all things construction. No one in our congregation had any experience hiring a contractor, pricing out materials, drawing up floor plans or anything else related to erecting a new building. With General Steel though, they promised to help assist our decision making process from the inception of the new church all the way through it’s completion. This was a huge incentive for us to select them over other steel suppliers but as we learned the incentives didn’t stop there. General Steel provided us with a number of other services that we would have had to source out had we not decided to work with them.
The advantages of working with General Steel are numerous but in general the level of attention and service we received could not have been any better. At no time did we feel like we were in the dark about specifics about the project detail or timelines. Our project coordinator, Tom was always available whenever we needed to get a hold of him and he was generally very pleasant and informative. Without Tom there to guide us through the process it would have been one headache after another. I think we were all taken aback by their total commitment to customer satisfaction and loyalty. It’s the reason why General Steel has earned an A+ through the Better Business Bureau and why they boast one of the most impressive employee satisfaction streaks of any business I’ve seen: They have had absolutely zero unresolved customer complaints for the last two decades. Add to that the fact that General Steel has won the “Best in Industry” award every year since 2007 and you have all the makings of a great company.
To help aid in our fundraising efforts, General Steel provided us with the files from the 3D generated image they produced. This allowed us to take those files into a large print shop to make some enticing visuals. Our thinking was that if we could get our core group of the congregation excited about the future of the church than maybe that enthusiasm could spread. According to our original calculations we had planned to meet our fundraising goals in just over a year but thanks to the amazing visual we were able to not only meet but exceed our fundraising goals in half of that time.
All that being said, it was probably the low cost of their steel that enabled us to work with General Steel. Because they are one of most widely recognized brand of pre-engineered steel in the United States and one of the largest purchasers of steel in the world, General Steel has purchasing power that other steel suppliers do not. This translates into a savings for their clients as the material cost usually makes up a large portion of the bill. Customers also have the option of reserving steel supplies for up to 90 days if they wish to lock in the market price.