Living in an area that has community association management is not always easy. Many times, you can be overwhelmed with letters stating that you need to cut your grass or trim the hedges on your front lawn. If you lead a busy life, these issues can be frustrating and even costly. This is why knowing how to speak with a property manager can help make all of this much easier. You want to ensure that you are heard and that if you need some extra time to meet the demands of the manager, you can get it, as well. We have some of the most important dos and do nots when dealing with a property manager.
- Do Maintain Your Calm: Even if you are frustrated, you need to stay calm and collected when you speak with a manager. It is important to remember that they are just doing their job. It is not a personal issue with you. By staying calm and speaking in a respectful manner, you can make your point. Of course, you should certainly expect the same kind of respect from the property manager.
- Do Not Allow Them to Bully You: There have been cases in the past when a property manager has gone beyond what they are allowed to do. You should never allow them to bully you or threaten you. Respect should go both ways, so if you feel that you are being bullied, it can be a good idea to hire an attorney.
- Do Communicate in Writing: Most property managers do not accept telephone calls. This is because they need to have a record of everything that is said. Most of them prefer emails or letters. If you do send them a note, be sure to save a copy for future reference.
- Do Not Ignore Rules: One of the most common reasons why homeowners end up having difficulties with HOA management is that they choose to ignore the rules of the community. This is never a good idea. A property manager will always be on the lookout for infractions, so you will sooner or later have to answer for it. Why put yourself in this situation? Stick to the rules and avoid trouble.
- Do Ask Questions: If you are not sure what a particular rule covers, reach out to the manager and ask. You can avoid a lot of issues by clarifying rules, so take the time to do so if you are worried. Most managers will be more than happy to tell you what the rules mean.
Living under HOA management does not have to be a bad experience. If you ask lots of questions, if you open a channel of communication if you run into problems, and if you are respectful and maintain your calm when dealing with issues, you will never have a problem. A team like ACCU, Inc. can provide you with the help you need when it comes to HOA management. These tips can make a huge difference in your experience.